Local car dealership opts for Cox AI/Digital to compete with ‘Big Boys’

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  • D-Patrick now offers customers the option to purchase a vehicle completely online from a locally owned, family-owned, fourth-generation dealership.
  • D-Patrick offers dedicated staff for online next day deliveries to ensure buyers are knowledgeable about their vehicle purchase.
  • Advanced financial automation allows customers to see personalized payments for each used vehicle.

EVANSVILLE, Ind., July 7, 2022 — D-Patrick today announced the launch of online car buying, leveraging D-Patrick’s artificial intelligence (AI) and exemplary customer service. D-Patrick brings a new level of service to online shopping. D-Patrick is proud to be the first dealership in this region to offer this type of shopping experience.

“Our customers everywhere United States can now purchase premium used vehicles completely online and have them delivered to their doorstep by D-Patrick’s trained staff,” said Mike O’Daniel, Master Dealer and Co-President at D-Patrick. “No matter what our customers’ buying journey is, all of our customers will appreciate our ‘love it or return it’ exchange policy which guarantees their purchase for 5 days or 300 miles.”

D-Patrick uses Cox Automotive’s industry-leading Esntial Commerce™ technology, which includes patent-pending finance automation that allows customers to see personalized payments on every vehicle in inventory and shop by make, model, price and budget monthly .

Key benefits for consumers buying vehicles online include:

  • Automated funding (with automated approvals)
  • Purchases at a price
  • Online Business Assessments
  • Secure electronic signature on most purchase documents
  • Automated fraud detection and prevention
  • Next day delivery

“D-Patrick has been dedicated to providing an easy and fun vehicle buying experience since 1934 and with this new launch we can proudly offer our customers the opportunity to buy a car 100% online,” said Ray Farabaugh, Master Dealer and Co-President at D-Patrick. “Loyal customers who have purchased their cars from D-Patrick for generations as well as new buyers who may live anywhere on the continent United Statescan expect excellent customer service and support, whether they do business with us online or at our dealership.”

About D-Patrick

D-Patrick, Inc. currently employs approximately 380 local people in a variety of positions and now offers nine vehicle lines (Audi, BMW, Ford, Honda, Lincoln, Mercedes Benz, Nissan, Porsche and Volkswagen) with 9 showrooms, 6 service departments, 6 parts departments, 4 body shops and a head office. D-Patrick, Inc. employs the best dealership staff, provides superior service and sales experience, maintains an extensive selection of new and used vehicles, and strives to provide the best deals in the tri-state area. .

About Essential Commerce™

Esntial Commerce is the industry’s first white-label e-commerce solution that delivers a fully automated, online e-commerce car buying experience while transforming the traditional retail transaction process. Only Cox Automotive, with Esntial Commerce and its comprehensive suite of digital retail, inventory and merchandising tools, can help deliver the promise of automotive retail success with any consumer, on any market. any transaction, from anywhere.


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